Live Orchid Substitution

Live Orchid Plants
Substitution Policy

            Delivery via FedEx Direct from Grower

Due to seasonality and growth cycles, specific varieties of orchid plants may not be available. Floralplanet will make every attempt to match the specific color and plant variety, but may have to substitute a plant of equal or greater value to ensure on-time delivery of your gift item.

Alternative Price Selections:

Fresh floral arrangements are offered at additional price points so that our customers have more choices when selecting a particular bouquet.

Greater Price than Shown: If you select a price that is greater than the price of the arrangement, the Floralplanet.com affiliate florist will "fill-to-value" by adding more flowers, or by using more expensive flowers, or by using a more expensive container.

Note: Floralplanet.com affiliate florists build each arrangement in our catalog according to specific design and floral specifications. When designing an alternative selection for a given arrangement, utmost care is taken to maintain the overall effect and appearance as shown.

The discretion to design an arrangement at a price other than the arrangement show in the catalog resides with the local affiliate florist. This gives the florist more flexibility based upon what is in stock and what stock items are the freshest.

Any problems with floral arrangements or with delivery of same should be addressed to Floralplanet.com customer services at service@floralplanet.com.

During peak holiday periods, the delivery of orders may be delayed due to heavy volume, inclement weather, or other unforeseen circumstances.